Refund policy

Our Commitment

SHADEVY stands behind the quality of every piece we make. If your order doesn't meet your expectations, we offer a 30-day return guarantee from the date of delivery.

Return Conditions

For hygiene reasons, swimwear can only be returned if it meets all of the following:

• In the same condition in which you received it
• Unworn and unwashed, with all original tags attached
• Hygiene liner and protective seal fully intact
• Tried on over your own underwear
• In its original packaging

We're unable to accept returns where the hygiene seal has been removed or damaged.

Refund Process

Once we receive and inspect your return, we'll notify you whether your refund has been approved. Approved refunds are issued automatically to your original payment method within 5–7 business days.

Quality Guarantee

Every SHADEVY piece is checked before dispatch. If you find a manufacturing defect — a faulty seam, broken hardware, or a fabric flaw — contact us within 30 days of delivery with your order number and a photo, and we'll arrange a replacement or full refund at no cost to you.

Damages and Issues

Please inspect your order on arrival. If your item is defective, damaged, or you received the wrong product, contact us at contact@shadevy.com right away so we can put it right.

Exchanges

The fastest way to get the size or colour you want is to return the original item and place a new order once your return is accepted.

Contact

SHADEVY
E-mail: contact@shadevy.com